Digital Banking Transformation for GAFA (Google, Apple, Facebook and Amazon)

Thanks to digital technologies, the banking industry is becoming a consumer-to-business (C2B) industry, spurred by customer experience standards being set by Google, Apple, Facebook, and Amazon (GAFA). Banks have to define clear digital agendas and allocate the right investments, between “GO Digital” and “BE Digital” and then selecting the options within each—from which business platforms to prioritize and transform (“phygital”—physical and digital transformation), to which new digital business initiatives to launch, and which key processes to digitize. The goal for banks is to be relevant at all times, for all financial and non-financial services, with consistent and fulfilling customer experiences in both the digital and physical spaces. Accomplishing this will require building partnerships, including those with financial technology companies (FinTechs), and leveraging the power of real-time analytics.

Download below the report (PDF 12 pages)

Lisez gratuitement :

Le quotidien Finyear :
- Finyear Quotidien

La newsletter quotidienne :
- Finyear Newsletter
Recevez chaque matin par mail la newsletter Finyear, une sélection quotidienne des meilleures infos et expertises en Finance innovation, Blockchain révolution & Digital transformation.

Les 6 lettres mensuelles digitales :
- Le Directeur Financier
- Le Trésorier
- Le Credit Manager
- The Chief FinTech Officer
- The Chief Blockchain Officer
- The Chief Digital Officer

Le magazine trimestriel digital :
- Finyear Magazine

Un seul formulaire d'abonnement pour recevoir un avis de publication pour une ou plusieurs lettres